Crisis management is about much more than reacting publicly when something goes wrong.
At tartanbond, we’re proactive in our approach to preserving hard-won reputations. We know leadership, experience, judgement, team-work, clarity of thought, and mental agility are vital when dealing with issues that have the potential to become a PR crisis.
Our ability to simplify what are often extremely complex matters – and communicate clearly and succinctly with relevant stakeholders – is what sets us apart as a crisis communications agency.
The tartanbond team has been on the frontline of crisis management for more than 20 years and we have helped numerous organizations around the world protect their people, their assets, and their reputations.
As pioneers, innovators and thought leaders in the field, we have witnessed the evolution of the media landscape right through to the full-scale revolution of social media.
When you need us, we act quickly. We’re on hand 24/7 to provide guidance, strategy, advice, and support.
tartanbond is a full-service crisis communications agency and we’ve provided services that cover everything from strategic crisis preparedness and audits through to full-scale crisis response, with our training and simulation packages ensuring our clients are ready to deal with any challenge from mainstream or social media. We are there for our clients when a PR crisis strikes, offering advice, insights, and support at every stage. For those occasions when a brand’s name has been tarnished, we are on hand to help you rebuild and restore your reputation. We also offer crisis PR insurance to give you ongoing peace of mind.
Sometimes it just all goes wrong. When that happens, organisations need cool, calm heads to guide them through challenging times. tartanbond’s 24/7 crisis management hotline means we’re able to react quickly to any situation. We have extensive experience of acting as the first point of call for out-of-hours media requests for numerous clients, ranging from retailers, manufacturers and SMEs to multi-national listed businesses, across a diverse range of sectors.
A complete package, including 24/7 senior team availability; strategic counsel for senior leadership team, board and investors; social listening and media monitoring; handling of all media interaction; managing of news flow; creation of messages and Q&A; drafting of media statements; spokesperson briefing; internal and stakeholder messaging, correcting inaccuracies; and advice on reputation rehabilitation.
The immediate media storm may pass within days, but the impact of a crisis on your reputation – and on your bottom line – can linger on. If the crisis centres on something your company had to apologize for, you will need to show how you’ve put things right. Alternatively, you may need to simply show how you’ve moved on – not just to business as usual, but to something altogether better than before. We can advise you on – and execute – the best strategy and tactics to rehabilitate your reputation. This includes engaging with the media and influencers who resonate with your most important audiences, creation of innovative content, and targeted SEO. To ensure you aren’t bitten by the same or a similar beast again, we audit your risk areas and advise on fixes accordingly.
The tartanbond team deliver corporate PR and marketing services from major cities across North America, the UK and Ireland from Toronto, Calgary, Victoria and Vancouver to London and Belfast.
We deliver commercially-aligned B2B PR communications strategies working with businesses of all sizes, from start-ups and SMEs to FTSE 100 corporations and global enterprises.
Our PR specialists have years of experience in public affairs marketing, communications and media training to help your voice be heard.
Our events team bring the spectacular to life by creating striking showcases that put your brand front and centre. Enquire about our event management services.
Our team are highly experienced in consumer PR, discover how we can elevate your brand.
We know how to apply the principles of PR to digital content to maximise coverage and link building and drive digital and PR success.